Casekaro

At CaseKaro, we follow a print-on-demand process to ensure every product is freshly printed just for you.

📦 Procurement & printing takes around 2 days

🚚 Delivery takes another 5–6 days depending on your location

So you can expect your order to arrive in 7–8 days from the date of purchase. We’ll keep you updated every step of the way!

We dispatch all orders within 2 to 5 working days, as each product is freshly printed just for you.

If your order hasn’t been dispatched after 5 days, feel free to reach out—we’re here to help.

📧 Email us at: support@casekaro.com

Right after you place your order, you’ll receive an order ID on WhatsApp and email.

📩 The tracking ID is generated instantly at the time of booking.

🚚 Please note: We take about 2 days to dispatch your order as it's print-on-demand.

You can also track your order anytime using our tracking portal:

🔗 https://casekaro.shipway.com/track

Yes, you can—but only if your order hasn’t been dispatched yet.

To request an address or contact change, please fill out the form below as soon as possible:

📝 Modify Address / Cancel Order Form

The same form can also be used to cancel an order before it is shipped.

Yes, but only if your order hasn’t been processed or dispatched.

We process orders daily after 7:00 AM and 8:00 PM, so make sure to request cancellation before these times.

To cancel your order, please fill out this quick form:

📝 Cancel My Order

Once the order is processed, we won’t be able to cancel it.

First, please check your email inbox, including spam or promotions folders.

If you still haven’t received confirmation, email us at support@casekaro.com.

To speed things up, kindly attach a screenshot of your payment along with your registered mobile number or email.

We’ll verify and confirm your order as soon as possible.

Oh no! Please contact us within 24 hours if this happens. We’ll investigate and help. Note: If the order was delivered through OTP verification, disputes can’t be raised.

This can happen due to differences in screen settings or lighting. Also, we use high-quality sublimation printing, which may have slight color variations.

We currently offer support only via email. For quick help, write to us at support@casekaro.com—we’re happy to assist!

We’ve made returns and replacements super simple for you!

If your product is eligible, you can raise a return or replacement request here:

🔁 Initiate Return / Replacement

Before submitting, we recommend reviewing our full return guidelines here:

📄 Read Return & Replacement Policy

Just follow the steps, and we’ll take care of the rest.